Tuesday, May 4, 2010

Read How SiteOne Is Growing

SiteOne Services – the nation’s premiere provider of
customizable, strategic-service plans, selective outsourcing, and
innovative new-home warranty programs – today announced that it
has defied recent economic trends with its customer-retention and growth.

SiteOne Services has maintained a 98% retention rate among its 7,500
home-builder customers. Adding to that impressive statistic, SiteOne
Services also experienced 25% incremental growth in 2009, a remarkable
achievement, given that the home-building industry has been in a state
of severe contraction over the last 3+ years.

The reason for SiteOne Services’ success in the midst of historically
bad economic times is simple: Its customizable, strategic-service plans,
selective outsourcing, and new-home warranty programs all offer fast and
sure “return on investment” to home builders.

To date, SiteOne has processed over 700,000 work-order requests across
more than 50,000 housing starts, and the Company shows no sign of
slowing down. A profitable company, SiteOne has already added 5,000 new
housing starts for 2010, after tripling its customer base in the past
three years, while growing from five employees to 22 today.

“If a new-home builder wants to pick up around $3,000 per start in
hard-cost savings around service calls and warranty management – to say
nothing of the value of protecting his reputation – SiteOne is the
service for him,” said Frank Sette, Vice President and General Manager
of SiteOne Services. “Builders are no longer making high margins on land
positions. So, they are back to protecting traditional margins on the
sale and service of their homes. That’s where SiteOne can ensure the
builder gets a cash return of at least .5% on the value of the
house, each and every time.”

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